The UC C Analytics platform gives businesses access to rich analytics to ensure users are empowered with the appropriate knowledge for their areas of responsibility.
UC C Analytics allows business to:
Manage communications expenses and measure ROI;
Measure how effectively collaboration services are being adopted across the organisation;
Monitor various metrics related to behavioural trends;
Determine the capacity requirements of telco services;
Detect events which impacts service quality or expense; and
Drive decisions using advanced call analytics.
The UC C Analytics platform supports interoperability for all leading vendors including Microsoft, Cisco, Unify, Avaya, Mitel and Alcatel-Lucent.
In this way the UC C Analytics platform enables a business’s digital transformation journey and allows effective managed remote working anywhere.”
To find out more about Dimension Data’s UC C analytics and expense management services, please click here.
