Ida Marie Thomas, creator of the rideshare app DeliverMeTT, first had the idea for the app after being at her job at Telecommunication Services of TT (TSTT) for 27 years. She gained experience in customer service, logistics and project management.
Thomas said she knew there were other rideshare platforms, but wanted to give back to the public because she had such extensive knowledge on customer service and information technology.
“When you’re in your 40s, you have to consider whether or not you’d go back into the corporate entity or if you want to do something on your own. When I realised I had all this skill, I said you know what, I’ve managed contractors before, and I’m a problem-solver. So I did my research and wondered what I can offer to the citizens of TT.”
Thomas, whose business is based in Diego Martin, said at the time there weren’t many private taxi services and from this she found a great opportunity to launch the service.
“I prefer if I’m travelling that somebody comes to me especially for the more remote areas. They would have to walk really far and I had to think about walking out really far for transportation and it’s dangerous.”
She said though she earned in a bachelor’s degree in information technology, she still needed help to design and put together the app which she got from former co-workers and friends she made throughout her time at TSTT.
Thomas said her main focus would be serving the people of TT who have suffered because of the pandemic and are continuing to do so. She said passengers will have to pay $25 for the car, a base rate of $12 per journey with an additional $1.50 per kilometre for a ride less than 20 kilometres and $2.70 per kilometre for over 20 kilometres. With the DeliverMeTT app, passengers can pay using their debit or credit cards or cash.
She said with Christmas and Carnival around the corner, packages and deals will be offered to users.
“Right now there is a high demand to deliver packages, but when it comes to the courier line, we’re not necessarily does these services with a two to three-day window. We more focus on the customers who have tenders or those who need something in another customer’s hands now.”
[caption id="attachment_991072" align="alignnone" width="1024"] Booking rides on the DeliverMeTT app activites security features, says creator Ida Marie Thomas. [/caption]
She said people can have their packages delivered within 15 to 30 minutes since DeliverMeTT drivers are stationed throughout TT. Thomas said the only thing that will keep back drivers is the traffic.
Thomas said there are also security features that allow passengers to share their live location to their loved ones with the app and if passengers are feeling unsafe, they can use the messaging feature to get in touch with the Thomas’ customer-service reps. Passengers can also call if they prefer.
“We have male and female drivers, but what makes DeliverMeTT different is I focus on more mature drivers because to me, that’s the more professional type of look.”
She said she c
