LEEOOI-ONEIKA HOWARD
Digital Transformation may seem like the new “economic diversification”, a term that has been buzzing among business professionals and government officials.
Rightfully so, given the trajectory and enhanced integration of technology and digital products in the 21st century.
As an economist specialising in International Trade and a user of digital products, I will take you through a series focusing on digital transformation in TT, emphasising business expansion and tools for easier access into international markets.
Several stakeholders are involved in driving the development of “E-TT” through digitisation and digitalisation.
Many inaccurately assume these terms are interchangeable, however, it is imperative to understand their differences, application and impact.
According to Gartner’s IT Glossary, digitalisation is the use of digital technologies to change a business model and provide new revenue and value-producing opportunities whereas digitisation is simply the process of converting analogue information into a digital format.
Digital transformation – the term used most frequently is not just one-off but an overhaul and change to the entire operational strategy of a business or government service – done by integrating digital technologies across all aspects, thereby changing how organisations operate and deliver value to customers and/or the population. It is not only procedural but requires a culture change.
I interviewed Gregory Smith, head of exploration at the United Nations Development Programme (UNDP) in TT to better understand UNDP’s role and how it contributes to the development of the digital transformation strategy for our nation and here is what he had to say:
Q: What does it mean for TT to become a digitally transformed society?
A: In a digitally transformed society, all members including the most disadvantaged, have safe, convenient, and equitable access to services and resources which increase their well-being and resilience to external shocks. Digital government transformation and the use of digital technologies is a critical enabler of social inclusion since it can improve access to government services and information for members of society who may otherwise be excluded such as the disabled.
Q: Why is this important for economic advancement in the 21st Century?
A: In a digital society, more citizens are equipped to access digital tools which increase their productivity and societal contributions. Digital tools provide equitable access to global knowledge, skills, and marketplaces, provide innovative options for instantaneous business transactions, allow for creative expression and global scale exposure. Via the internet and other telecommunications platforms, people are able to build sustainable businesses, develop and advertise globally marketable skillsets, generate employment, and invest in the local economy. As examples, entrepreneurs such as local artists and artisans have used social media to advertise their products and services (music, art, cl
