State Senator Bill Cunningham is encouraging Illinois families to take advantage of a new support package from ComEd and the Illinois Commerce Commission to help them pay their electric bills.
It includes an extension of ComEd’s current policy suspending disconnections until the state moves to Phase 4 of the Restore Illinois plan or Aug. 1, whichever comes first.
These customers will have more flexible payment options, including longer payment plans, and ComEd will waive reconnection fees and new deposit requirements for residential customers.
These new options supplement relief measures ComEd has already established, such as budget billing options, grants, and debt assistance.
Customers who are struggling to pay outstanding balances and electric bills are encouraged to contact ComEd’s customer care team at 800-334-7661, Monday through Friday between 7 a.m. and 7 p.m.
