FILE PHOTO | NMG
The Postal Corporation of Kenya (PCK) has shut down 356 outlets in 20 years amid widespread use of mobile phones and entry of private courier firms that have reduced demand for its services.
Entry of private courier firms such as Roy Parcel Services, Nation Media Group #ticker:NMG and security firm G4S into the market over the years has meant reduction of business for Posta.
This compared to the 966 private courier operator outlets that have been opened in the last decade.
Kenya currently has 1,588 private courier operator outlets compared to the 622 in 2009 and 330 in 2003.
Consequently, the number of private courier operator outlets rose by 54.6 per cent from 1,027 in 2018 to 1,588 in 2019.
