If there was one statement emerging from our collective experience of the past two-plus years was the refrain: “COVID-19 has taught us many lessons.”When people say this, they are often referencing the modifications we made to the conduct of business, the delivery of educational services among others. They also cite how we can easily embrace the benefits of technology, even if we stubbornly rejected them in the past.One of the most significant transitions emerging from the pandemic was the advent of remote work. Many knowledge workers who can essentially undertake most of their work requirements from a laptop, have indeed practised remote work for many years.It was not a problem for employers for a knowledge worker such as someone working in administration, media, legal services, or insurance to complete various tasks at home after hours rather than staying in the office late into the night.
