The slogan on the young matriculant's T-shirt stood out: "Online Class of 2020". The message was clear; it had been a year like no other for her and fellow learners. But others were not as successful. Unable to cope with class rotation, digital literacy and the complex psychosocial challenges wrought by COVID-19, learners across the country carried their problems into classrooms, creating a perfect storm for teaching staff - untrained in these skills, and struggling to cope themselves.
