[Department of Home Affairs] The Department of Home Affairs is proud to announce that, within the space of one month, we have managed to fully clear the backlog of Identity Documents (IDs) that started to accumulate in November 2023 following a change in IT service providers. The changeover created a bottleneck in multiple areas in the production value chain, from the office of application, to application authentication, to printing, and to the final issuing of the ID. As a result, nearly a quarter of a million applications became
