InterCaribbean Airways is getting a tongue-lashing from scores of customers who were left stranded in Barbados after the airline cancelled flights on Tuesday and bumped them off a Wednesday recovery flight.The irate customers are slamming the Turks and Caicos Islands-based carrier for its “poor” service and customer relations.Barbados TODAY understands that on Tuesday, the low-cost airline had two scheduled flights to Grenada, at 11:05 a.m. and 5:30 p.m., but cancellations left about 50 people stranded.Visitors complained to Barbados TODAY that the 11:05 a.m. flight was delayed about five times and they were informed about eight hours later that they had to spend the night on the island.Rae Thomas, a Grenadian who was trying to get back home from the recently concluded United Nations Climate Change Conference (COP27) in Sharm El Sheikh, Egypt, said she was appalled at the unsatisfactory customer service.“It’s disgusting, it’s frustrating!” she exclaimed. “It is upsetting. People always used to complain about LIAT and how it would always be late but at least I would get to my destination on the same day I was supposed to get there; I would never have to spend a night.”
