Recently, 4G internet users have been receiving messages from their Internet Service Providers (ISPs) informing them that they will stop supplying them with 4G unlimited products for smartphones.
However, The New Times has established that the development is as a result of changes at KTRN, the sole wholesaler of 4G Internet in the country, which is switching from "speed based products" to "volume-based products" for smartphones.
And these products include the popular unlimited 4G internet packages: basic, standard and premium.
According to Elijah Iragaba, the Chief Technology and Information Officer at KTRN, the move is aimed at improving 4G quality for smartphone users, in addition to solving quality issues regarding 4G unlimited packages, that had even attracted criticism from clients
Iragaba told The New Times in an interview that the unlimited 4G Internet for smartphones was designed to have minimum basic requirements for its market at very affordable prices.
One ISP firm that we spoke to told us that KTRN informed them of the changes around the end of May, saying that the change may affect their sales since 4G unlimited was a popular product among clients.
