A 42-year-old nurse who is the mother of one of the babies who died in the Neonatal Intensive Care Unit (NICU) in the Port-of-Spain General Hospital (PoSGH) has not minced her words about her 'hoggish' colleagues.

In an 11-page pre-action letter signed by attorney Sue Ann Deosaran, she recalled the 'nightmarish experience' of Natasha Samuel as a patient of the facility.

Samuel, of D'Abadie, is the mother of Skiye Samuel, who was born on March 13 and died on April 9.

The letter said the experience had caused Samuel to realise that the public's account of some staff members' hoggish and unprofessional behaviour is meritorious and true.

'There was no professional courtesy given to her as 'one of their own,' so she shudders to think what ordinary members of the public would have to endure,' the letter said.

'Instead, she experienced the raw and ugly reality of the incompetence and irresponsible, ignorant, and unprofessional attitude of the medical staff.'

Attorneys from Freedom Law chambers, led by former attorney general Anand Ramlogan, SC, issued a pre-action protocol dated April 19 and addressed to the CEO of the North West Regional Health Authority (NWRHA).

She had been working at the hospital for the past nine years.

'This was our client's last attempt to have a child as she is 42 years old. She also underwent tubal ligation (having her tubes) tied after her baby was delivered via C-section. This loss has therefore had a devastating impact on her,' the letter added.

At least 11 babies have reportedly fallen ill with bacterial infections while in the NICU and subsequently died. Several other families have taken legal action.

The attorney gave a synopsis of what transpired leading up to Skiye's death.

Deosaran said the baby was placed in the NICU for observation, having been born at 32 weeks. Doctors indicated that the baby was doing well and progressing nicely.

On March 23, the baby received a blood transfusion, which the doctor said was normal in pre-term babies.

On April 5, the baby was still coping nicely, and the mother left the hospital feeling very happy that her baby was doing well and would be able to go home soon.

By April 6, Samuel received a call from the hospital informing her that the baby was moved to the step-down part of the NICU.

However, her pulse rate was racing, and she also had a low-grade fever.

Samuel was asked to buy a blood filter for $800 because the baby needed a blood transfusion and the hospital did not have any.

When Samuel visited the unit the next day, she was alarmed to find that many of the babies were no longer there.

When she inquired from the nurses, they said the babies had gotten better and went home with their parents.

The letter claimed Samuel now knows that to be a blatant lie as many of those babies had died.

On April 8, Samuel received a call from the hospital telling her that her baby was not doing well.

At about 2 am on April 9, Samuel got a phone call from the hospital telling her to visit immediately.

While on h