MANDEVILLE, Manchester — Mandeville Mayor Donovan Mitchell has scolded Bank of Nova Scotia for opting not to encash cheques, which he says has negatively affected people and institutions, including the Manchester Municipal Corporation.
“Banks now are refusing from changing cheques and all those stuff, and some of the things I see happening because of COVID… I just think some of these institutions are becoming unreasonable and overbearing,” he said during Thursday's monthly sitting of the municipal corporation.
We [municipal corporation] do business with Bank of Nova Scotia and so we issue somebody with a cheque and the person goes to the bank and joins the line, only to be told after waiting in a line for four hours that 'we not changing cheque'.
The mayor said the problem had been compounded by the bank's decision to elevate the limit on the amount of money which can be withdrawn from ATMs (automated teller machines) without some customers even being aware.
We have been working with our business customers to provide them with access to online banking to facilitate digital payments and to open accounts for their employees and regular payees who do not currently have bank accounts.
