Funeral directors are used to reading the facial expressions of grieving families to help provide comfort, compassion, and support.
Prior to the pandemic and even after, in today’s environment the funeral director has to use an acute sense of sensitivity to understand how to best support a family.”
Normally, funeral directors would also offer a shoulder on which a grieving family member can cry.
Arlillian Kate Bushelon, manager of Bushelon Funeral Home in West End, said she’s had to “throw out the book and start over” in some ways when it comes to supporting families in her care.
During these unprecedented times, Bushelon said funeral directors have had to provide even more comfort for families because others cannot.
