THE EDITOR: I find it necessary to write in disgust about the way TSTT treats customers as I tried Monday for four hours to speak with one of its customer service representatives to no avail.
The manner in which they treat their customers is indeed frustrating. I have tried to reach them through their chat, by telephone and on Facebook messenger with no success.
The irony is that I need to pay bills due to them and need some help in accessing my bill payment system. I do hope this letter will result in some kind of action and that I will be able to contact them and have my situation addressed.
RICHARD LOBO
Diego Martin
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