Revenue Commissioner of the Barbados Revenue Authority (BRA) Louisa Lewis-Ward is giving the assurance that some improvements are on the cards for the agency’s collection and reporting processes.This was outlined in the BRA’s extended response to the latest Auditor General’s report, which identified a number of shortcomings within the revenue collection agency.In his 2021 report, Auditor General Leigh Trotman raised several concerns relating to extremely long delays in the provision of information, lack of information and inconsistencies that “pose risk of errors, omissions or acts of fraud being perpetuated and concealed”.He also highlighted the issue of refunds to taxpayers and monies that were due to the BRA.However, while refuting some of those claims, Lewis-Ward noted that the revenue collection agency has been plagued with “technological challenges”.