Candice Roy and her family were owing rent for eight months.

Expressing anger and frustration, Roy said she applied for the grant since March 28 and was hoping to get some assistance to pay her rent.

I complied with everything they said and up until the lockdown I had no arrears on my rent,” Roy said.

However, speaking to Guardian Media, bailiff Ramparas said the family owed rent since October last year.

“We understand that people are under serious pressure but at the same time, the landlord needs to get their rent also as they are paying mortgages on their properties.