ZIMBABWE, like the rest of the world, has been hit by the COVID-19 pandemic, which has harshly affected the economy and society as a whole, with scores of people having to work from home and still fighting for their place in time, for normalcy and progress even within the volatility of the world.
These technological advances have sparked a rise in the demand for information technology equipment across the world, especially in Zimbabwe where students don’t really need to have personal computers and tablets in order to learn, nonetheless, the lack of student and teacher interaction was a powerful push.
Banks and shops, however, were in a better position as they had already installed infrastructure to handle cash shortages and hence only upgraded the customer service desks and expanded the use of applications and social media to communicate with clients, the most talked about being Sosholoza from Steward Bank and CBZ Touch application by CBZ Bank.
Many shops started delivery services and online selling so as to bring convenience to their clients.
Thousands of people are seen to be watching online programmes and webinars everyday which spells good business for the internet service providers, a realisation by the public that, even in a pandemic life goes on and acceptance of the new norm.