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McDonald’s Collaborates with IBM to Use AI to Substitute Drive-Thru Workers
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By Victor Omondi McDonald's has teamed up with IBM to use artificial intelligence to collect orders at its drive-thru windows. During a Wednesday earnings call, McDonald's CEO Chris Kempczinski stated, 'In my perspective, IBM is the appropriate partner for McDonald's given their expertise in delivering AI-powered customer care solutions and voice recognition.' The kind of […]
Source: Your Black World

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