Chief executive officer, Dr. Dexter James announced on Tuesday that Millennium Heights Medical Complex would be making serious changes to operations in 2023. He presented a year in review of 2022 to local media, and after highlighting the achievements of MHMC, he closed in on the challenges the Complex faces, and the shortcomings documented in patient feedback. At the top of the list was waiting times in the Accident & Emergency Department (AED) and Outpatient Clinic at Owen King EU Hospital (OKEUH) for patients triaged as requiring non-urgent care and one or more diagnostic investigations. These patients, he highlighted, spend