The 'No exchange, no refund' policy adopted by some merchants has come in for criticism from the President of the National Consumers Association (NCA). Dr. Thecla Fitz-Lewis said the policy is illegal and unconstitutional according to the Labour Act of January 2022. Fitz-Lewis spoke during the Government Information Service (GIS) programme 'Issues and Answers,' aired […]

The article Consumers Association President Says 'No Exchange, No Refund' Policy Illegal is from St. Lucia Times.